Upon making your initial payment to IPRoyal for proxy services, you accept full responsibility for all subsequent charges according to your selected service plan. As a result, we maintain a no-refund policy for all payments.

However, you may qualify for a refund under specific circumstances: if you experience connection failures with our proxies, encounter problems that our support team cannot resolve within 24 hours, or if we become unable to continue providing the service to you. No additional exceptions will be considered.